Policies

Our policies are carefully put together in accordance with Australian import regulations and biosecurity requirements to reduce the biosecurity risks to our native environment and to ensure that our clients receive a healthy, higher quality betta through our due diligence.

If you have had any issues with a recent delivery, or you wish to discuss our policies, please reach out and get in touch with us today.

Our Policies

DOA Policy

Our Dead On Arrival (DOA) Policy has been developed to support and protect our clients and customers throughout the importing process. It is recommended that all customers familiarise themselves with our DOA Policy before purchasing any fish through us.

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Privacy Policy

At Betta Bud, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information that you provide to us when using our website. Please read this policy carefully before using our website or submitting any personal information.

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Terms & Conditions

These Terms and Conditions govern your use of our website and your purchase of live fish from our business. By using our website and making a purchase, you agree to be bound by these Terms and Conditions. Please read them carefully before using our website or making a purchase.

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Wholesale Policy

These terms and conditions supersede and replace all other betta bud in relation to wholesale purchasing. This policy applies to all businesses who purchase a large quantity of our stock at wholesale prices.

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